The Problem
A chargeback arrives on your Daily Posting Statement with Ford's own exception code and the assessor's comment attached. Everything needed to appeal it is right there.
You have 45 days from the disposition date. After that it is final.
Most stores never look, because nobody owns it. The processor submitted the claim and moved on, and the office sees a smaller deposit without knowing why.
Ford's exception code and the assessor's comment come on the Daily Posting Statement, attached to the chargeback itself.
It runs from Ford's disposition date. After that the chargeback is final, whatever the evidence says.
The processor's job ended at submission. The office sees a smaller deposit and does not know why.
The Process
We read every chargeback and adjustment on your posting statements, with Ford's reason and exception code.
Not all are - we tell you which and why.
We build and file the appeal with Ford.
We track it to a decision and report what came back.
What You See
One line per chargeback, from the day it posts to the day Ford decides. Anything inside 14 days is flagged.
What Ford took back, as it appears on the posting statement.
The exception code and the reason Ford gave, word for word.
The date the 45-day window closes, and the days remaining.
Open, appealed, or decided - where each chargeback stands today.
What came back from Ford on each appeal.
Flagged, so nothing expires quietly.
Pricing
$500 flat, plus 20% of what we recover. You pay the percentage only on money that actually comes back.
Reading every chargeback and adjustment on your posting statements, judging which are worth appealing, filing those appeals with Ford and tracking each one to a decision.
If nothing is recoverable, you pay the flat fee and we tell you plainly.
You pay the flat fee and we tell you plainly. We would rather say so than file appeals that waste Ford's time and yours.
45 days from Ford's disposition date, per Ford's own policy. Anything older is closed.
No. This runs alongside whoever submits your claims.
Access to your posting statements. Nothing else.
Ford sets the pace. We tell you where each one stands.
$500 flat, plus 20% of what we recover. You pay the percentage only on money that actually comes back. No setup fee. No minimum term.
RELATED SERVICES
Aged claims, claim returns and disputed items on your warranty, extended warranty and fleet schedules, found and worked.
See Schedule Cleanup →Ford is probably paying you less than your own customers do. We build the submission and follow it through Ford's review.
See Retail Rate →We review your last 90 days of claims, map your claim return patterns, and deliver a written action plan.
See Consulting →$500 flat, plus 20% of what we recover. Find out what Ford took back and what can still come home.
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