✅ All four services below are available and accepting clients right now
Available Now
From a one-time schedule cleanup to full managed warranty administration — every service is staffed by Ford and Lincoln warranty experts with 20+ years of fixed ops experience.
We become your warranty department.
You send us the ROs. We review every claim before it goes to Ford, submit through OWS on your behalf, fight every denial, and keep your service manager in the loop on every claim. No warranty admin on payroll. No training costs. No turnover.
We Earn More Only When Your Ford Numbers Improve
Your base fee is set from your monthly warranty volume when you sign, and no single month’s volume moves it. The only way we earn more is a bonus in a month when a Ford Warranty Dashboard metric improves against your baseline — never more than $2,500 a month.
Set from the monthly Ford warranty volume in your agreement. No single month's volume moves your base fee. If your actual monthly volume differs from the volume in your agreement by more than 20% for three consecutive months, either of us can restate it on 30 days' written notice, and the restated figure sets the base fee from the following month.
0.1% of that month's warranty volume for each Ford Warranty Dashboard metric that improves against your baseline at signing — at least $100 per metric, never more than $2,500 a month, nothing in the first 60 days.
You send us your Ford Warranty Dashboard figures each month. ClaimIQ has no access to your Dashboard and holds none of its data, and a month whose figures are not sent earns no bonus.
| Monthly Warranty Volume | Base fee | Bonus per metric | All five |
|---|---|---|---|
| $75,000 | $2,750 | $100 | $500 |
| $110,000 | $2,750 | $110 | $550 |
| $150,000 | $3,750 | $150 | $750 |
| $200,000 | $4,375 | $200 | $1,000 |
| $500,000 | $8,125 | $500 | $2,500 (ceiling) |
We come in and find the problem.
On-site or virtual audits of your claims, denial patterns, and submission workflow. Written action plan delivered at the end.
We come to your store.
Hands-on Ford warranty training built around your store's actual claims and denial history. Participants who meet the assessment requirements earn a ClaimIQ training certificate.
We find the money. You keep most of it.
Audit your open warranty, extended warranty, and fleet schedules. Identify every collectible item and recover what your store is owed. You pay a flat fee plus a percentage of what we actually recover.
You only pay the % on money we actually recover. Every one of those items has a clock on it — we go line by line, find what can still be collected, and chase it.
Schedule a Cleanup Audit →Book a free 20-minute call. We'll review your claim documentation and submission workflow, look at your current warranty situation, and tell you straight what makes sense.
Book Free 20-Minute Assessment →No obligation. No sales pressure. We'll tell you straight.
Run your own warranty department with ClaimIQ's tools. Every platform plan includes The Warranty Desk. If you are not ready to change how you process claims, buy the Desk on its own.
Ford warranty answers, standalone
One rooftop, one warranty admin
Up to five rooftops
Large and multi-franchise groups
Only live PTS lookups count. Cached answers and warranty policy answers are free.
At the limit, cached answers and warranty policy keep working — only new live Ford lookups pause until a block is added or the month resets.
Prices are per dealer group and billed through Stripe. The Warranty Desk requires the dealer's own FMCDealer credentials — it runs lookups through your PTS access, not ours. Managed warranty administration is priced separately. Base fee: 2.5% of the first $150,000 of your monthly Ford warranty volume and 1.25% of everything above, never less than $2,750 a month, set from the volume in your agreement.
Ford warranty answers on demand: labor operations, TSBs, GSBs, SSMs, OASIS warranty status, workshop manual procedures and part coverage — the things a warranty admin currently opens six tabs to find. It runs lookups through your dealership's own FMCDealer credentials.
It answers questions. It does not process claims, audit them, or submit to OWS. It is included at no extra charge with every ClaimIQ Connect Platform plan.
What The Warranty Desk does →ClaimIQ Connect Platform Solo Store is $399/month or $4,068/year — one rooftop, three users. Store Pack is $699/month or $7,139.85/year — up to five rooftops, ten users. Group is $1,499/month or $15,364.35/year, unlimited. All three include The Warranty Desk, which is $199/month on its own and includes 150 live PTS lookups a month — cached answers and warranty policy answers are free and 3 Desk users on every plan.
Yes — all four services (managed warranty administration, consulting, training, and schedule cleanup) are available right now and don't require the software platform. For managed service clients, we use internal tools to deliver the service. The software platform is the self-service product for dealers who want to run their own warranty department using ClaimIQ's tools.
No. Managed service includes RO uploads, claim viewing for your service manager, messages on each claim, the Warranty Support Hotline, ClaimIQ Connect screen-share sessions, invoice history, and the history of claims we submit for you. The self-service software platform is a separate subscription.
In a month when one or more of five Ford Warranty Dashboard metrics improves against your baseline at signing (Claim FTT up; RO submit speed down; Repair cost variance down; Repeat repair down; DAS Green, or DAS score up), we earn 0.1% of that month's warranty volume for each metric that improved, at least $100 per metric. The bonus never exceeds $2,500 a month, and nothing is earned in the first 60 days. You send us the Dashboard figures each month - ClaimIQ has no access to your Dashboard - and a month whose figures are not sent earns no bonus.
No. Onboarding — reviewing your current claim workflow and setting up RO intake — is part of the service. The agreement has a 3-month initial term, then runs month-to-month.
Your base fee is set from the monthly volume in your agreement. No single month's volume moves your base fee. If your actual monthly volume differs from the volume in your agreement by more than 20% for three consecutive months, either of us can restate it on 30 days' written notice, and the restated figure sets the base fee from the following month. The performance bonus is figured each month on that month's warranty volume, only for metrics that improved against your baseline, and is never more than $2,500 a month.
Yes. All services cover both Ford and Lincoln warranty programs under a single engagement. We don't work with any other OEMs — exclusively Ford and Lincoln.
Managed service has a 3-month minimum commitment, then month-to-month with 30 days' written notice. Consulting and training engagements are per-project with cancellation terms in the agreement. Schedule cleanup is a one-time engagement with no ongoing commitment.
Book a free 20-minute assessment. We'll look at your Ford Dashboard, estimate what you're leaving on the table, and tell you exactly what your store needs.
Questions? hello@claim-iq.io