ClaimIQ offers three levels of hands-on Ford warranty expertise — from two-day virtual audits to full managed warranty administration with performance-based pricing. Built on 20+ years inside Ford fixed ops and the Warranty Assistance Team.
Book a Free Assessment →"Why It Matters"
Ford grades your dealership on the Dealer Assessment Score (DAS) — a 100-point scale evaluated every six months. Your DAS determines your Warranty Excellence Status: Platinum Blue, Green, or Red. Most dealers don't know their score until Ford tells them it's a problem.
Your DAS directly affects your ability to earn WPAC One Time Exceptions, Dealer Decided Claim Reversals, and your standing with Ford's Warranty Assistance Team. These aren't abstract metrics — they're real money.
ClaimIQ monitors every metric that feeds your DAS in real time and takes action before your score moves in the wrong direction. When your numbers improve, we earn a performance bonus. When they don't, we don't.
Our performance bonus only activates when these numbers improve.
Your warranty department is losing money in ways you can't see from inside it. We come in — physically or virtually — and find it. Then we fix it. Our consultants bring Ford Warranty Assistance Team experience and 20+ years in fixed operations to every engagement.
One day is not enough to build a competent warranty administrator. We've trained them. We know what it takes. Our training engagements are built around your store's actual claims, your actual denial history, and your actual Ford Dashboard metrics — not a generic classroom curriculum.
OWS system, warranty types, DAS score explained, 3C standard
Complaint, cause, correction on your actual ROs. Live coaching.
Pre-auth, STARS, SSPN, campaigns
Denial codes, appeal strategy, Ford audit survival
Live claim processing, risk scoring, warranty chat assistant, dashboards
Every trained staff member receives the ClaimIQ Certified Warranty Administrator designation — a verifiable credential your dealer principal, service manager, and Ford rep can look up at any time. Not a participation trophy. A 90%+ passing score on a rigorous Ford warranty assessment.
Verify a Certificate →We become your warranty department.
This is the most complete option. You don't hire a warranty admin. You don't train one. You don't manage one. You hand us the ROs and we handle everything — documentation review, OWS submission, denial appeals, and monthly Ford Dashboard reporting.
And here's what makes our model unlike anything else in the market: our fee increases only when Ford's own dashboard confirms we made you measurably better. And it never exceeds $7,500/month. Ever.
Minimum: $3,500/month — always. Maximum base: $5,000/month — always.
On top of the flat base fee, a performance bonus activates when ClaimIQ measurably improves your Ford Warranty Dashboard metrics. It's calculated as a percentage of that month's actual paid claims — so it scales with your volume. Hard capped at $2,500/month no matter what.
| Ford Metric | Improvement | Bonus % of Paid Claims |
|---|---|---|
| Claim First Time Through | ↑ Improves | +0.50% |
| RO Close to Submit Time | ↓ Decreases | +0.25% |
| Repair Cost Variance | ↓ Decreases | +0.50% |
| Potential Repeat Repair | ↓ Decreases | +0.25% |
| DAS Score Green (60–89) | Achieved | +1.00% |
| DAS Score Platinum Blue (90+) | Achieved | +2.00% |
| Warranty Excellence | Achieved | +2.50% |
| BONUS CAP: $2,500/month maximum regardless of volume or metrics achieved | ||
| Employee | ClaimIQ | |
|---|---|---|
| Annual cost | $65,000+ | $48K–$90K |
| Benefits + taxes | ~$18,000 | None |
| Training cost | $3,000+ | Included |
| Turnover risk | High | None |
| Sick days | Yes | No |
| Ford expertise | Variable | 20+ years |
| ClaimIQ platform | $3,588/yr | Included |
| Performance data | Manual | Automated |
| Max monthly cost | Unpredictable | $7,500 — capped |
If we don't improve at least one measurable metric on your Ford Warranty Dashboard within the first 90 days, we refund your $500 setup fee and waive month 3. No paperwork. No questions. We either make you measurably better or we don't get paid for it.
Move the slider to your monthly paid warranty volume. Select your expected performance level. See your estimated fee instantly.
Estimates only. Base fee is exact. Bonus is based on actual paid claims and verified Ford Dashboard improvements. Total never exceeds $7,500/month.
Yes — ClaimIQ is the platform we use to manage your warranty department. The software subscription is included in the managed service fee, so there's no separate software cost.
Each month we pull your Ford Warranty Dashboard metrics. For each metric that improved compared to your baseline (established in month 1), the corresponding bonus percentage applies to that month's actual paid warranty claims. The total bonus is capped at $2,500 regardless of volume. Every increase is documented and tied to a specific Ford-measured data point — not our interpretation.
Your base fee is fixed to a volume tier — it only changes if you move permanently into a new tier. Your performance bonus adjusts automatically each month based on actual paid claims. Slow month? Bonus goes down. Strong month? We both win.
We access your Ford dealer portal, review every claim using ClaimIQ's AI risk analysis, complete all documentation requirements, and submit through OWS. You receive a submission report for every batch and can see claim status in ClaimIQ at any time.
Typically two weeks from signed agreement. We spend the first two weeks auditing your current state, configuring ClaimIQ for your store, establishing your baseline Ford Dashboard metrics, and reviewing your last 30 days of claims before taking over submission.
Yes. All services cover Ford and Lincoln warranty programs. Our managed service handles both franchises under a single fee structure.
Contact us for group pricing. We typically offer reduced per-store fees at 3+ rooftops. Groups also get consolidated reporting across all stores in a single dashboard.
Absolutely. We can work alongside your existing admin as an expert support layer, or take over fully while they transition to other responsibilities. We'll recommend the right setup based on your situation during the assessment call.
Book a free 30-minute assessment. We'll review your Ford Dashboard metrics, estimate what you're losing monthly, and show you exactly how ClaimIQ can recover it — no obligation, no sales pressure.
No contracts during 3-month minimum. Month-to-month after that. Cancel with 30 days notice.